Remote operation and collection of public games with cash prizes, referred to in Legislative Decree No 41 of25 March 2024

Technical regulations on the concession report for the operation and collection of games referred to in Article6(3) of Legislative Decree No 41 of 25 March 2024

The draft technical regulations contain the technical specifications defining the tasks and functions and thetechnical requirements to be ensured by the concession holder for the remote operation and collection ofpublic games.

The first part describes the concession holder’s obligations to be able to offer the game; in particular, Chapter1 and paragraph 1.1 address these aspects, while paragraph 1.2 sets out the content of the technical report ofthe telematics infrastructure.
Chapter 2 deals with the exchange of information between the concession holder’s system and the centralisedsystem, Chapter 3 contains the rules for technical verification of compliance.
The second part sets out the minimum technical requirements: in particular, Chapter 4 sets out the concessionholder's IT structure and the characteristics that the relevant computerised system must have, which consistsof a number of subsets such as: the gaming system(s), responsible for the provision of gaming services, thegaming offer system (website and/or app), the gaming accounts system, the accounting system for determiningthe amounts due in accordance with the legislation in force, the monitoring and control system, including inautomatic mode, of the hardware and software infrastructure enabling the proper functioning of allcomponents, the computerised connection network for information transmission.
It has been established that the resources needed for the deployment of the concession holder’s systeminfrastructure must be located within the territory of the European Economic Area, even if implemented withcloud computing solutions. Specific provisions are then laid down to ensure maximum guarantees in terms ofcapacity, availability, scalability, performance, security and controllability, including the confidentiality of players’data.
Specific provisions and measures are further provided to ensure that
supervision and control actions are carried out by the Agency.
Particular emphasis was placed on specific means (self-limitations, self-exclusions, blocking) to
prevent pathological gaming.
All operational infrastructures are then identified in their different forms: Chapter 5 represents the gamingsystem, Chapter 6 the gaming platform, Chapter 7 the gaming applications, Chapter 8 the game acceptancesystem.
Chapter 9 is devoted to concession holders who are service providers for other concession holders.
In such cases, where a concession holder that provides services makes its own gaming systems available toother concession holders, they must be physically or logically separated, where possible according to the typeof game. It must always be possible to isolate the data relevant to each concession holder.
Chapter 10 concerns the system for the presentation of the gaming offer, depending on whether it is developedon a website or in applications and its technical characteristics.
Chapter 11 concerns the computerised connection network for information transmission and Chapter 12 thegaming accounts system.
In this last regard, the specific rules aimed at preventing compulsive gaming, especially for players agedbetween 18 and 24, in terms of spending and time limits, as well as timely recording of all operations carriedout, are highlighted.